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A win for NUBSLI!

JANUARY 21, 2020

In their first decisive action, NUBSLI (the National Union of British Sign Language Interpreters) have won a victory over fees, terms and conditions with LanguageLine Solutions who hold one of the large government framework contracts.


Under the National framework agreement interpreters' terms, conditions and fees faced erosion, with Language Line Solutions (LLS) expecting interpreters to accept cuts of a third.

When NUBSLI met the Crown Commercial Service (CCS) in 2015 they made it clear that a reduction from our usual fee system of half day bookings to two hour time slots would be detrimental to their profession and lead to a decline in the number of interpreters which would ultimately drive prices up. Any savings would be short term once the impact of unsustainable fees began to emerge. The CCS declined to act on this advice and have allowed below-market value tenders to win contracts.

LanguageLine Solutions is perhaps the largest corporate business to hold a BSL/English interpreting contract under the framework. Following a meeting with LLS last year when they refused to listen to concerns, it became clear after consulting with Unite members that NUBSLI had no alternative but to boycott.

The boycott, which started in Sheffield in November 2016 and was joined by London in December, has held. Recently LLS entered into negotiations with NUBSLI and after being made aware of our members overwhelming views have agreed to the guidance fees NUBSLI members work to.

Chair, Emma Lipton (who is one of the interpreters to join the Sheffield boycott), said

"This is a huge win for NUBSLI, who boast a membership of over a third of the profession. Whilst it hasn't been a quick win and we don't pretend it was easy, with many members sacrificing their main stream of work and income (particularly in Sheffield), their persistence has paid off. It is to them we would like to offer our thanks as they have led the way for the rest of the profession. "

NUBSLI have a significant role to play in defending the rights of Deaf BSL users to high quality access provision as well as the integrity of our profession.

NUBSLI are extremely proud of what our members have achieved in taking this collective action and standing together.


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